Steps to Ensuring Client Satisfaction
Columbus Commercial Cleaners Backed by Decades of Experience
You deserve a commercial cleaning service that takes the pressure off of you, that does their job well, and doesn't require any further thought. Your commercial cleaning company should be your partner, with service you can trust. Anago of Greater Columbus operates on the philosophy that while our clients may forget our initial meetings, we never want them to forget how we make them feel!
Anago of Greater Columbus gets to know you and the niche needs of your workspace, in our client walk-through. We listen and communicate the most effective ways to service your account and then ensure you feel good about the quality of our work every day. We go the extra mile to be sure that when you leave your office at the end of the day, you can rest easy knowing that everything will be spotless in the morning.
1: Initial Consultation
We listen to your needs and rely on our experience to formulate a custom-tailored cleaning program. With over 13 years of experience, we are able to target any unexpected needs our clients may have and provide a seamless start with our Columbus commercial cleaning team.
2: In-Person Facility Walk-Through
When you're ready to begin, we schedule an operational walk-through of your facility to review the details of your customized plan and fine-tune any service offerings.
3: Your Initial Clean
We look to build long-term business relationships with our customers and our initial clean sets the tone. We create a cleaning schedule for you that is optimized for your business and provides the best results.
4: First Month Checkup
Our experience has taught us to review and evaluate the efficiency of our cleaning plan, and we do so with frequent communication throughout the first month. Our cleaning experts get to know your facility, staff, and expectations.
5: On-Going Client Communication
Client communication is key to ensuring consistent service, and we realize you simply want a clean office without having to think about it. Our client reviews are an unobtrusive way to ensure an on-going quality clean.
6: Client Appreciation
Showing our appreciation and saying thank you in little, delightful ways is a special part of our client relationship. Our Columbus commercial janitorial team wants you to remember that they are always working for you.
To learn more or to request a free on-site cleaning estimate, reach out to us today at (614) 504-4583.