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Anago Serves Every Type of Industry

Anago of Greater Columbus has cleaning crews that are trained to serve specific industries. Our approach is to align the right cleaning crew with your facility type. We provide top-notch services to:

We are so confident that we can give you the level of service that you deserve, we offer a 2-hour response guarantee to ensure that your location is cleaned to your total satisfaction.

The Benefits of Our World Class Cleaning Services

1: Systematic Accountability

Since you can manage only what you can measure, Anago has developed a system for ensuring your complete satisfaction through a systematic set of procedures and checklists. Our Smart Clean™ patented cleaning guarantees that your facility is cleaned in a systematic, methodical manner every single time.

This proprietary system was developed at Anago and is based on our 5-Step/10-Step office and restroom cleaning method. And, to ensure that our cleaning service is the best in the industry, only commercial grade chemicals, including green chemicals, and equipment are used on each job.

2: Your Own Customer Service Advocate

You will be assigned a Customer Service Advocate from our office. Your advocate uses a system of weekly and monthly inspections and client feedback to monitor performance and ensure client satisfaction.

This system of checks and balances is designed to be responsive to your needs, whatever they may be. If you have special cleaning needs, such as if you are expecting important visitors – or if there is an open issue – you have an open line to our office, where you can speak to your Customer Service Advocate to plan for any special situations.

Once you have made your selection of Anago, the next step is to perform an operational walkthrough. Here you will meet once again with your service representative plus an Anago Operations Manager and the head of the cleaning crew to review exactly what you want to be accomplished. During this meeting, a thorough walk-through of your facility is conducted with questions asked and detailed notes recorded.

As service begins, the trained, bonded, and insured cleaning crew has a copy of your customized cleaning specifications and the operational walk-through notes to ensure all areas are cleaned to your expectations.

During our time cleaning, if at any time you feel we have missed something, please contact an Operations Manager and your request will be addressed on-site within two hours. As you might notice, we keep a pulse on the level of service we provide to our clients and we inspect those areas so that you can concentrate on your business.

Since it is all about you, we welcome your comments and input as to how we can deliver premium service.

3: Our 2-Hour Guarantee

Our services are aligned with your industry and the image you are trying to project to your customers and employees. Because of this commitment and confidence in our cleaners, we are pleased to offer you our 2-Hour Guarantee. On the day following your last cleaning, if you believe your facility was not cleaned to your complete satisfaction, we will send our team out to you within two hours of your phone call in order to make it right. Our Customer Service Department is also available 24/7 to handle any emergencies or situations that require our assistance.

Our Columbus commercial cleaners are standing by to assist you with all your cleaning needs. Give us a call today at (614) 504-4583 to schedule your initial estimate.