Anago Serves Every Type of Industry
Anago of Greater Columbus has cleaning crews that are trained to serve specific
industries. Our approach is to align the right cleaning crew with your
facility type. We provide top-notch services to:
- Schools and daycares
- Places of worship
- Car dealerships
- Country clubs
- Movie theaters
- Retail stores
- Manufacturing facilities
- Event venues
We are so confident that we can give you the level of service that you
deserve, we offer a 2-hour response guarantee to ensure that your location
is cleaned to your total satisfaction.
The Benefits of Our World Class Cleaning Services
1: Systematic Accountability
Since you can manage only what you can measure, Anago has developed a system
for ensuring your complete satisfaction through a systematic set of procedures
and checklists. Our Smart Clean™ patented cleaning guarantees that
your facility is cleaned in a systematic, methodical manner every single time.
This proprietary system was developed at Anago and is based on our 5-Step/10-Step
office and restroom cleaning method. And, to ensure that our cleaning
service is the best in the industry, only commercial grade chemicals,
including green chemicals, and equipment are used on each job.
2: Your Own Customer Service Advocate
You will be assigned a Customer Service Advocate from our office. Your
advocate uses a system of weekly and monthly inspections and client feedback
to monitor performance and ensure client satisfaction.
This system of checks and balances is designed to be responsive to your
needs, whatever they may be. If you have special cleaning needs, such
as if you are expecting important visitors – or if there is an open
issue – you have an open line to our office, where you can speak
to your Customer Service Advocate to plan for any special situations.
Once you have made your selection of Anago, the next step is to perform
an operational walkthrough. Here you will meet once again with your service
representative plus an Anago Operations Manager and the head of the cleaning
crew to review exactly what you want to be accomplished. During this meeting,
a thorough walk-through of your facility is conducted with questions asked
and detailed notes recorded.
As service begins, the trained, bonded, and insured cleaning crew has a
copy of your customized cleaning specifications and the operational walk-through
notes to ensure all areas are cleaned to your expectations.
During our time cleaning, if at any time you feel we have missed something,
please contact an Operations Manager and your request will be addressed
on-site within two hours. As you might notice, we keep a pulse on the
level of service we provide to our clients and we inspect those areas
so that you can concentrate on your business.
Since it is all about you, we welcome your comments and input as to how
we can deliver premium service.
3: Our 2-Hour Guarantee
Our services are aligned with your industry and the image you are trying
to project to your customers and employees. Because of this commitment
and confidence in our cleaners, we are pleased to offer you our 2-Hour
Guarantee. On the day following your last cleaning, if you believe your
facility was not cleaned to your complete satisfaction, we will send our
team out to you within two hours of your phone call in order to make it
right. Our Customer Service Department is also available 24/7 to handle
any emergencies or situations that require our assistance.
Our Columbus commercial cleaners are standing by to assist you with all
your cleaning needs. Give us a call today at (614) 504-4583 to schedule
your initial estimate.